PS Shops Buyer Protection Policy

At PS Shops, your trust comes first. We are committed to making every purchase safe, reliable, and worry-free. Our Buyer Protection Policy ensures that when you shop with us, you are fully protected.

1. Order Guarantee

Every order placed on PS Shops is backed by our Order Guarantee:

• If your item does not arrive, you will receive a full refund to your store wallet.

• If your item arrives damaged, defective, or not as described, you are eligible for a replacement or refund.

2. Secure Payments

All payments are processed through trusted and secure systems. Your card details and personal information are always protected.

3. Delivery Protection

• Deliveries require photo confirmation and/or signature to ensure safe receipt.

4. Refund Process

If you encounter a problem with your order:

1. Contact the seller through your PS Shops account.

2. If the issue is not resolved within 3 business days, escalate it to PS Shops Support.

3. Once verified, a refund or replacement will be issued.

5. Exclusions

Buyer Protection does not cover:

• Change of mind after purchase.

• Items correctly delivered but later misplaced or damaged by the buyer.

• Services that have already been completed.

6. Our Commitment

PS Shops stands behind every order. Our goal is to make online shopping in The Bahamas safe, transparent, and reliable for every buyer.

Shop with confidence. Every order is protected.